Privacy policy
Information We Collect
At MaviKnot.com, we collect information to provide better services to our customers. The types of personal information we collect include:
- Contact Information: Name, email address, shipping address, and phone number
- Order Information: Products purchased, order history, and payment details
- Technical Information: IP address, browser type, device information, and cookies
- Communication Data: Correspondence with our customer service team
How We Use Your Information
We use the collected information for the following purposes:
- Process and fulfill your orders for sweaters, skirts, trousers, and suits
- Provide customer support and respond to inquiries
- Send order confirmations and shipping notifications
- Improve our website functionality and user experience
- Prevent fraud and enhance security measures
- Comply with legal obligations and protect our rights
Legal Basis for Processing (GDPR)
For residents of the European Economic Area (EEA), we process your personal data under the following legal bases:
- Contractual Necessity: Processing necessary to fulfill your orders
- Legal Obligation: Processing required to comply with legal requirements
- Legitimate Interests: Processing for our legitimate business interests
- Consent: Where required by law, we obtain your consent for specific processing activities
California Privacy Rights (CCPA)
California residents have the right to:
- Know what personal information is collected, used, shared, or sold
- Delete personal information held by businesses
- Opt-out of the sale of personal information
- Non-discrimination in service and price for exercising privacy rights
To exercise these rights, please contact us at [email protected]
Data Sharing and Disclosure
We may share your information with:
- Service Providers: Payment processors, shipping carriers, and IT service providers
- Legal Authorities: When required by law or to protect our legal rights
- Business Transfers: In connection with mergers, acquisitions, or business transfers
We do not sell your personal information to third parties.
Data Security and Retention
We implement appropriate security measures to protect your personal information, including:
- Encryption of sensitive data during transmission
- Secure storage systems with access controls
- Regular security assessments and monitoring
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and shopping cart items
- Analyze website traffic and user behavior
- Improve our website functionality
You can control cookie settings through your browser preferences.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete data
- Request deletion of your personal information
- Restrict or object to processing of your data
- Data portability
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at [email protected]
Children's Privacy
MaviKnot.com does not knowingly collect personal information from children under the age of 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with the effective date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]